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Case study · Healthcare · Anesthesia billing

Anesthesia billing with no claim photos on WhatsApp.

How Hypnos replaced WhatsApp claim photos and Excel spreadsheets with a traceable flow, from the end of the procedure to the doctor's payout. AI reads the claims, the team confirms, and the month closes in a few clicks.

Client · HypnosSector · Healthcare (anesthesia)Year · 2026Delivery · MVP live in 28 days
with no claim photos on WhatsApp.

Where the AI gets it right and where a person corrects it: field-by-field coverage of the claim reading. The edit column is human review in numbers.

Hypnos runs the full anesthesia-billing cycle, from the end of the procedure to the doctor's payout. The bottleneck was never medicine: it was the money living in claim photos, WhatsApp and Excel, with no trace.

ClientHypnos · Healthcare (anesthesia)
What we didDiscovery, product and build
EngineAI reads, a person decides
ImpactClaim upload: from 5 days to 15 minutes
TimelineMVP live in 28 days
The challenge

From procedure to payout, everything lived in photos and spreadsheets.

Anesthesia billing was a web of problems feeding each other: each role (doctor, operations, manager) had its own pain, and nothing had a trace.

Manual typing

Every claim entered field by field, by hand. Tedious, slow and error-prone.

Loose files

Claim photos arriving by WhatsApp and email, with no link to the right claim.

Payout in Excel

Each doctor's payout computed in a legacy spreadsheet, prone to cent-level errors.

Doctor in the dark

No visibility into how much and when they get paid. It meant calling the co-op to find out.

Assistant with no way in

No legitimate, traceable way to file claims on the doctor's behalf.

Lost denials

What came back from the payer (denials, appeals) had no trace to reconcile.

The solution

AI reads the claim. The team confirms. The month closes in a few clicks.

A flow that takes the claim from raw document to paid payout, with status at every step. No photo lost on WhatsApp, no payout in a spreadsheet.

01 · AI reads the claim

The claim comes in and AI fills the data

Instead of typing field by field, the photo or PDF of the claim comes in and AI extracts patient, procedure and values. The team checks before moving on. AI speeds up, the person decides.

read
read
02 · Billing queue

Each claim goes to the right destination

The team reviews and sends each claim to the right place (payer, hospital or patient), or returns it to the doctor to fix. All with status, from submission to the payer's response.

Payer
Hospital
Patient
03 · Close in 3 clicks

The month closes with each doctor's correct payout

At month end, the system computes each doctor's payout with the right deductions and confirms everything in a few clicks, with history. The doctor tracks how much and when they get paid, on their own.

withheld
payout
closed
Why AI with a human in charge

AI speeds up. The person has the final say.

When it's the doctor's money, speed can't cost trust. AI takes the manual work out of the way, but every claim goes through human confirmation before it becomes money.

In numbers

What changed for the people using it.

28
Days to the live MVP
15min
Average claim upload (before: 5 days)
3
Clicks to close the month
The result

From procedure to payout, everything with status and trace.

Instead of claim photos on WhatsApp and payouts in Excel, Hypnos closed the money bottleneck: the upload that took days takes minutes, every claim has status and history, and the month closes in a few clicks with each doctor's correct payout.

Status: MVP live · evolving with real use
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